FAQ's

When will I receive my order?

Orders processing times are Monday to Friday 9am - 3pm.

Order dispatch times vary on which item is being ordered (this information is on each product).

 

Can I make a custom order?

We do take custom orders. Please email us on info@creativehouseuk.com to arrange this or message us through our social media pages.

 

Where are your products made?

All of our products are made in the UK.

 

How do I return something?

Please email us on info@creativehouseuk.com and we will advise the next steps in order to return an item.